Title: Wellness Guide (Part-Time and Full-Time)

 Location: Rockville, MD

Reporting to: General Manager, Assistant General Manager

Role Overview

The Wellness Guide will provide an excellent customer experience while assisting in the sales of product.

Essential Job Duties:

Duties include the following.  Other duties may be assigned. 

  • Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transaction 

  • Maintain proper cash handling procedures at all times 

  • Ensure POS counters are ready to go when dispensary opens 

  • Assist with running side work, stocking and cleaning during all downtime 

  • Maintain fully stocked and clean POS counters at all times 

  • Ensure opening and closing cleaning and organization is completed 

  • Participate in periodic staff cleanings and meetings 

  • Adhere to company SOP’s  

  • Ensure all guests are greeted as they arrive and when they depart 

  • Inform management if any product inventory is running low 

  • Be on time and ready to work for each and every shift 

  • Be knowledgeable about everything and anything cannabis related 

  • Be knowledgeable of all specials 

  • Read industry publications to keep up-to-date on trends 

  • Ensure self and uniform/clothing are clean and professional and all tools are at work station prepared for shift 

Secondary Job Duties:

Keep all personal items off the sales floor at all times 

  • Fill in for other store positions as needed 

  • Perform other duties or projects as assigned

Qualification:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education/Experience

  • High school diploma or equivalent. 

  • Dispensary sales experience preferred 

  • Customer Service: 2 years 

  • Retail Sales: 1 year 

  • Must be at least 21 years of age  

Technological Skills

  • POS  

Required Knowledge and Skills

  • Knowledge of marijuana strains, edibles, extracts and other current products on the market 

  • Excellent Customer Service Skills 

  • Excellent Communication 

  • Attention to Detail 

  • Precise Math Skills 

  • Organizational Skills 

  • Multi-task Oriented 

  • Stress Management/Composure 

Fingerprinting background and drug screening are requirements for employment – certain criminal convictions may disqualify candidates based on state marijuana licensing regulations. 

Environment Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Have a high level of contact with customers and coworkers. 

  • Communicate with customers and coworkers daily by telephone and/or in person. 

  • Occasionally deal with angry or discourteous people. 

  • Work in a group or as part of a team. 

  • Work indoors without natural light.  

  • Work near customers and coworkers with limited personal space.

Physical Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Daily

  • Stand for long periods of time. 

  • Walk or run for long periods of time. 

  • Use their hands to handle, control, or feel objects, tools, or controls. 

  • Understand the speech of another person. 

  • Speak clearly so listeners can understand. 

  • See details of objects that are less than a few feet away. 

  • Work non-standard and/or weekend hours 

Often

  • Use stomach and lower back muscles to support the body for long periods without getting tired. 

  • See details of objects that are more than a few feet away. 

  • Use fingers to grasp, move, or assemble very small objects. 

  • Hold the arm and hand in one position or hold the hand steady while moving the arm. 

  • Focus on one source of sound and ignore others. 

  • Hear sounds and recognize the difference between them. 

  • Be physically active for long periods without getting tired or out of breath. 

  • Coordinate movement of several parts of the body, such as arms and legs, while the body is moving. 

  • Keep or regain the body's balance or stay upright when in an unstable position. 

  • Use one or two hands to grasp, move, or assemble objects. 

  • Make quick, precise adjustments to machine controls. 

  • Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place 

Culture:

Holistic Industries offers benefits that reflect our commitment we have to our employees.

          -Competitive Compensation

          -Comprehensive health, dental and vision insurance for full time staff

          -Paid vacation, sick leave and holidays

 

To Apply For This Position, please click on the following link and complete the application, as well as upload your resume:

https://holisticforms.wufoo.com/forms/z6374fo1e0drev/